Business (Account) Supervisor
Manhattan, NY, US (Hybrid)
Description
Who We Are:
Mekanism is an award-winning, independent, full-service advertising agency made up of creative entrepreneurs. With offices in San Francisco, New York and Seattle, we are collaborative business partners with some of the world’s best brands including Alaska Airlines, Harmless Harvest, and Charles Schwab. Our creative approach to brand building is best described as “The Soul & Science of Storytelling” - communicating a brand’s purpose with ideas informed by data and rooted in human truths.
What is a Mekanista, you ask? Being a Mekanista requires a rare combination of being a weird, fearless and wonderful person who enjoys birthday cakes, well behaved dogs, and shared sensibility of family, respect and not taking ourselves too seriously.
Mekanism has been named to Ad Age’s “Agency A List” and twice to their “Best Places to Work”. We have also been listed on Creativity’s “The Creative 50” and have been recognized by Effie as one of the “Most Effective Independent Agencies”. We have been profiled by The New York Times, Fast Company and ABC’s Nightline.
We are looking for our next Business Supervisor:
The business management team is made up of entrepreneurial, innovative & fearless leaders who drive the growth, relationship & success of our brands. Some may call it brand, client service or account, at Mekanism, we call it Business Management. We are business industry experts, client relationship masters, and creative champions. More than anything, we love ideas, we are problem solvers, we have conviction, we bounce-back from rough moments, and we are trusted leaders.
The business supervisor is a self-assured, collaborative, creative-oriented, problem-solver, who helps our work grow by managing and sustaining current client relationships. They are responsible for client presentations, and gaining internal and external creative concept approval. The supervisor manages primarily big budget integrated campaigns (TV, print, digital and drives the collective vision, expectations and management of all advertising efforts).
Key Areas of Responsibility include (but are not limited to):
Leadership
- Be a main point of client & partner contact.
- Be a proactive problem-solver who naturally over-communicates.
- Manage daily communication to drive internal and external teams.
- Fiercely cares about our clients, the work, and everything in between.
Be The Go-To Person on all things
- Know your brands better than anyone else. All Mekanistas should feel secure coming to you with any questions.
- Demonstrate an ability to anticipate needs and prioritize projects/actions on a real-time basis, managing up accordingly.
- Bolster partnership, good energy, and positive interaction between departments.
- Stay current on all timelines, client briefings, launch dates & meeting times.
- Keep the team current on the category & competitor brands.
- Master integrated content production inside and out. Help the team become a well-oiled machine, with our producers and project managers help, of course.
Build and Grow Relationships
- Establish trust and credibility with your client counterpart.
- Develop strong collaborative, working relationships with the Mekanism strategy, creative, media & production teams.
Creative Briefs and Presentations
- Able to develop, articulate and challenge strategic and creative thinking and clearly represent agency POV.
- Write strong agency POVs based on sound rationale and previous experience to sell through a difficult concept.
- Learn the art of planning & building strong presentations, making sure all creative is presented with a clear Mekanism POV.
Support Financial Organization and Performance
- Develop an understanding of multi-million dollar scopes of work, estimates & production bids across retainer accounts.
Embody the Mekanism Values
- Believe in bold
- Bring your weird
- Practice optimism
- Have each other’s backs
- Pursue what’s next
- Give a sh*t
Qualifications:
- 4-7 years account experience in a creative advertising agency
- A proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations.
- Must have video production experience with national and/or global brands. You should be able to drive the process flawlessly with grace (even under pressure).
- Exceptional written and verbal communication skills with the ability to communicate with all levels of employees.
- You have strong EQ - rallying the troops, having tough conversations and creating a positive, environment for your team to thrive.
- Proven ability to change direction flawlessly on a dime and adjust quickly to shifting priorities and short timelines.
- Detail oriented with excellent organizational and time management skills.
- A “roll up your sleeves” attitude and a sense of humor.
By joining Mekanism, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.
Salary: $95,000