Director, Corporate Communications
Manhattan, NY, US (Hybrid)
Description
Citizen Relations is looking to hire a Director, Corporate Communications to join our NY office!
This isn’t just a job...It’s the chance to be part of a growing team driven by a collaborative and entrepreneurial spirit. We believe a passionate, motivated team is the cornerstone of happy clients and boundless creativity. Our offices are thriving and we’re actively searching for the ideal candidate to join our team and help build our rapidly growing corporate communications practice. You can find out more about us here: https://www.citizenrelations.com/about
THIS JOB ROLE CONSISTS OF THE FOLLOWING:
Program Development- Crafting Client Plans & Programs
- Partner consistently and successfully with creative, strategic/planning specialists
- Present concrete campaign results against objectives
Relationship Management
- Serve as the lead day-to-day client contact for medium accounts or multiple small accounts, with limited oversight
- Understand and influence the management of the account including finances, team operations, client relationships and organic growth plans
- Build and nurture the client relationship while supporting the management and optimization of a team
Campaign Management & Execution - Team Deployment & Tactical Execution
- Take action by delegating appropriately and in alignment with team member skills and growth
- Manage difficult and challenging projects or those requiring specific, high-level expertise to high standards of quality, on time, on strategy and within budget limits
- Foster collaboration across integrated team of generalists and specialists
Earned, Social & Digital - Integration
- Possess a thorough command of the social media and digital world (from the evolving social web to mobile tools and trends), sophisticated client service and digital communications skills, high energy and passion for this area of rapid change and innovation
- Define KPIs and implement measurement, analytics and reporting methods to gauge success
New Business- Pitches, Proposals, Agency Marketing & Awards
- Drive the organic growth of current accounts
- Contribute to new business development by pursuing leads, developing campaigns, creative concepts and proposals, marketing the agency and participating in professional associations
- Effectively manage the quality of content development and the timely delivery of pitches
- Assist in the negotiation/presentation process and planning
- Demonstrate ability to utilize business network to make appropriate contacts in target market to generate leads
- Represent professional point of view in agency blog content
Financial Management - Stewardship of Resources
- Directly manage monthly Finance process with accuracy and without supervisor support
- Capable of managing and growing a significant account autonomously, in preparation for portfolio ownership
Agency Leadership - Organizational Development
- Is able to balance internal (agency) and external (client) responsibilities
- Address issues directly and without unnecessary gossip or involvement of outside parties
- Is actively involved in agency operational initiatives
REQUIREMENTS:
- 8-10 years of relevant experience in corporate communications and/or related fields, including agency or in-house communications roles
- Proven experience with integrated corporate communication programs including corporate brand building, media relations, issues and crisis management, executive visibility and thought leadership, digital and social, and stakeholder management is required.
- Both B2C and B2B experience a plus
- Excellent leadership/ teamwork skills and the ability to multitask
- Excellent communication skills
- Strong presentation and client engagement skills
- Must be able to work independently
- Interest and passion in training others and building knowledge across the organization
- Well organized, disciplined and detail oriented
Joining Citizen Relations, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.
We thank all who apply, but only those whose experience matches our requirements will be contacted for an interview.
Plus Company (including all of its subsidiary companies) is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Plus Company is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
Compensation: 115,000-125,000 USD
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