Account Director

Manhattan, NY, US (Hybrid)

Description

Account Director

**Open to Candidates in NYC, Chicago, and Cincinnati***

Citizen Relations is an earned-first conversation agency. We create meaningful moments and impactful change that the world needs to see, authentically infusing brands into conversations in a way that matters.

Our POV is simple. Consumers of all kinds have evolved - they are more informed and more skeptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behavior or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world - and win some awards along the way.

THE ROLE:

We are looking for a Director to join us coming from agency and/or related in-house communications roles who will be deeply focused on earned and have some knowledge of influencer/experiential.

RESPONSIBILITIES:

Program Development- Crafting Client Plans & Programs

Partner with creative, strategic/planning specialists
Present and sell-in programs to clients and partners
Successfully launch products and programs
Evaluate campaign results against objectives

Relationship Management

Serve as the lead day-to-day client contact for large accounts
Cultivate an understanding of the management of the account including finances, team operations, client relationships and organic growth plans
Build long term relationships with key decision makers

Campaign Management & Execution - Team Deployment & Tactical Execution

Manage projects to high standards of quality, on time, on strategy and within budget limits
Challenge self and other to achieve excellence by providing clear communication and keeping focus on agreed upon outcomes
Assume responsibility for accounts’ financial management, including planning, managing and monitoring work flow and budgets
Collaborate across integrated team of generalists and specialists

Earned, Social & Digital - Integration

Partner with digital specialists
Possess a thorough command of the social media and digital world (from the evolving social web to mobile tools and trends)
Provide key data and analytics of digital/social media campaign to clients as well as internal account and management staff

New Business- Pitches, Proposals, Agency Marketing & Awards

Identify new opportunities to bring new agency services to clients
Contribute to new business development by pursuing leads, developing campaigns, creative concepts and proposals, marketing the agency and participating in professional associations

Financial Management - Stewardship of Resources

Capable of leading monthly staff resource utilization needs for assigned clients
Partner with specialists to ensure all costs are considered

Agency Leadership - Organizational Development

Set engaging targets and vision for projects
Uphold values and leadership attributes such as being inspirational, having integrity and being openly passionate about the work
Serve as a champion for Diversity and Inclusion on your team and within the agency

REQUIREMENTS:

8-10 years of relevant experience in communications marketing and/or related fields, including agency or in-house communications roles.
Proven experience with integrated programs featuring solid digital strategies is required.
Excellent leadership/ teamwork skills and the ability to multitask.
Excellent communication skills
Strong presentation and client engagement skills
Must be able to work independently
Interest and passion in training others and building knowledge across the organization
Well organized, disciplined and detail oriented

Salary: 115-130K USD based on experience

Joining Citizen Relations, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.

We thank all applicants. However, only those selected for an interview will be contacted.

Citizen Relations is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Citizen Relations is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

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